Privacy Policy

Our Commitment to Privacy

At BlackBox Technologies LLC, we prioritize the privacy of our users. Our Privacy and Information Use Policy provides clarity on how we handle personal information. Our goal is to collect only what is necessary to deliver our services effectively while safeguarding your personal details.

Minimal Information Collection

We limit our data collection to the bare minimum. Your private information remains confidential within the BlackBox Technologies ecosystem, shielded from external entities. We avoid third-party cookies altogether and ensure that any first-party cookies used are strictly non-intrusive, without storing personal information.

User Information Management

The personal information we require is strictly what you provide at enrollment. We recognize the uniqueness of each user’s data and maintain it separately. Users are presented with the chance to review their information before utilizing our services and retain the ability to access this data through the service settings at any time.

What Constitutes “Personal Information”?

Personal Information pertains to details that can lead to your identification, such as:

  • Name

  • Address

  • Email Address

  • Phone Number

What Information Does BlackBox Technologies Collect?

BlackBox Technologies respects the delicate balance between providing quality service and maintaining your privacy. We aim to gather only the personal information essential for delivering our exceptional services.

Types of Information We Collect

The nature of personal information BlackBox Technologies collects varies based on your interactions with our platform:

  • Account Information: Includes your username, email, and account specifics.

  • Contact Information: Your name, email, physical address, and phone number.

  • Payment and Transaction Information: Details about billing, payment methods, and transaction history.

  • Fraud Prevention Information: Used to detect and thwart fraudulent activities.

  • Usage Information: Data on how you engage with our services, performance metrics, and diagnostic information.

  • Other Provided Information: Any additional details you convey to us, including customer support interactions.

Note: Providing personal information is not obligatory, but a lack of it may affect our ability to offer you certain services or respond to your inquiries.

Usage of Personal Information

BlackBox Technologies utilizes personal information to:

  • Service Operation: Enhance our services and process your transactions.

  • Communication: Manage correspondence about your account and our services, inform you about changes to our policies, and gather feedback.

  • Security and Fraud Prevention: Protect all stakeholders and prevent fraud.

  • Compliance with Laws: Fulfill legal requirements and respond to governmental requests.

Please remember, critical communications cannot be opted out of as they are vital to your interaction with BlackBox Technologies.

Personalization

BlackBox Technologies aims to tailor your experience based on your activity. Privacy details are available upon first use and within your account settings.

Information Retention

We retain personal information as long as necessary to fulfill the purposes it was collected for, adhering to our privacy policy and legal requirements.

Sharing Personal Information

BlackBox Technologies may share your information with:

  • Affiliates and Service Providers: To perform tasks on our behalf while ensuring compliance with our privacy policy.

  • Partners: With third parties for joint services, upon your consent.

  • Others: In response to legal processes or for security and public importance considerations.